An Experience You Didn't Expect

We're Modern and Mobile

We use the latest mobile technology to ensure you have a modern experience. We get it... the convenience of shopping online has made life a lot easier. When you choose us you will receive the same modern experience. Our field technicians are armed with mobile apps to made the job a breeze. And our team in the office is keeping tabs to make sure your job goes off without a hitch.

On my way!

We will send you a text message when we are en route. No more waiting around wondering when we will show up.

See who's coming

We send you a picture of the technician that will come to your house. Not only that, we will arrive with a smile!

Text us

Don't have time to call? Text us with any questions you have at any point of the job process

Connected to you

Our office team stays on top of your job progress. Providing info to both you and our technicians.

Email reminders

When you book with us, you will receive an email reminder. When the job is finished, you will also get an invoice by email.

Pay by card

Pay by card?... no problem. We can do it right from the convenience of your home with our mobile card readers.

How We Work

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STEP 1. SCHEDULE A SERVICE CALL

Our superb office personnel are on standby ready to schedule any and all of your Improvements right away.

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STEP 2. RECEIVE A DETAILED DIAGNOSIS

A highly skilled technician will arrive with a smile, prepared to diagnose and fix your problems.

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STEP 3. GET A FULL RUNDOWN REPORT

After our technician thoroughly gathers all the information required, including pictures, videos, measurements, diagnosis, and your feedback, with the assistance of our in-house tech support specialist, we send you a customized proposal with professional recommendations included. This approach allows us to address all your concerns precisely and provide you with the best possible solution to all your problems.

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STEP 4. CHOOSE HOW YOU WANT TO PAY

Choose your preferred payment method and enjoy a stress-free transaction. Whether you prefer a credit card, debit card, ACH transfer, Apple Pay, Cash App, or Zelle, we've got you covered. It's important to make the payment process as easy and convenient as possible, and our goal is to provide you with the best possible experience.

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STEP 5. GET READY FOR IMPROVEMENTS

When you choose Direct Improvements, you're not just selecting a service provider – you're gaining a trusted partner committed to your success and satisfaction. Experience the difference firsthand and discover how our services can transform your home or business environment for the better. Let us handle the details so you can focus on what truly matters. Welcome to a new era of service excellence!

Our Mission

To empower commercial and residential clients through education and tailored solutions, providing fast, efficient, affordable HVAC, plumbing, and appliance services. We prioritize professionalism, integrity, and respect, focusing on saving systems by enhancing performance and simplifying the improvement process. Ultimately, we aim to turn problems into improvements, ensuring customer satisfaction and comfort through high-quality service and equipment, without breaking the bank.

We're here when you need us

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Chat live

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